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FAQ

New questions, corrections, omissions, comments? Please contact us.

Q: How do I advertise my property on Real Estate Quest?
Q: What is a "Featured Ad"?
Q: How do I update or remove my ad?
Q: What if I forget my login ID or password?
Q: How long will my ad be displayed?
Q: How do I renew my property?
Q: My property is listed with a realtor. Can I also advertise it here?
Q: How will I be contacted if someone is interested in my property?
Q: How do I put a rental availability calendar on my ad?
Q: If my property sells, can I replace the ad with another property without paying again?

Photo Help:

Q: What if I do not have photos of my property?
Q: What is the best size photo to use?
Q: What if I don't know how to upload photos or have photo editing software?
Q: What formats are allowed for photos?
Q: What is the difference between .bmp, .jpg, and .gif photo formats?



Q
: How do I advertise my property on Real Estate Quest?

A: You will need to register if you are not already a Real Estate Quest member. Being a member is completely free. If you are a member, login to your account. Once you are logged in, click on "New Ad". From there, you complete a simple form.

Q: What is a "Featured Ad"?

A: Featured properties are rotated on the left hand side of every page in our site and the regional sites. This includes rotation through our "Spotlight Property" on the top right of all pages.

Q: How do I update or remove my ad?

A: You have 24 hours/7 days a week access to update your ad. Simply login to your account and click on "My ads".

Q: What if I forget my login ID or password?

A: Your login ID is your email address. If you do not remember which email address you used, you can contact us by using the support or contact form and we will look it up for you. If your email address has changed since you registered with us, contact us and we can change it for you. If you have forgotten your password, go to the login page and click on "Lost Your Password?". You will receive an email with your password soon after completing this step. The email will be sent to the email address that you initially registered.

Q: How long will my ad be displayed?

A: Your ad will be displayed for 180 days. At the end of this period you will be sent a renewal notice. You will then have the choice to renew your ad for another 180 days.

Q: How do I renew my property?

A: Before your ad expires you will be sent a renewal notice. If you choose not to wait, you can renew your ad anytime by logging in to your account and clicking on "Renew" beside the ad you wish to renew.

Q: My property is listed with a Realtor. Can I also advertise it here?

A: You should check with your Realtor first! However, we encourage you to advertise your property here also. It is just like a newspaper advertisement. Your Realtor's name, email address and phone number can be listed as the main contact.

Q: How will I be contacted if someone is interested in my property?

A: In the contact section of your ad, there will be a link to an email contact form so that you can be directly contacted by potential buyers or renters.

Q: How do I put a rental availability calendar on my ad?

A: Rentors.org offers a free rental availability calendar that you can link to. After registering with Rentors.org, copy and paste the following code (ALL that is in blue) into the description section of your ad. Then, replace the 99999 with your account number and replace the brackets [] with <>.

See an online calendar of available dates at:
[a href="http://www.rentors.org/calendar.cfm?pid=99999" target=_blank]
http://www.rentors.org/calendar.cfm?pid=99999



Q: If my property sells, can I replace the ad with another property without paying again?

A: No. Each ad is for one specific property. Once a property is sold, it is your responsibility to delete the ad. New properties can only be advertised by submitting a new ad.

Photo Help:

Q: What if I do not have photos of my property?

A: Having photos will help with the sale or rental of your property, but they are not required when placing an ad. You can always add photos on a later date by logging into your account.

Q: What is the best size photo to use?

A: In order to get the best and largest photos possible for your ad, we recommend that you submit photos that are approx. 500 pixels wide. There is also a limit of 300k on the file size of each photo. If a picture is not uploading, most likely the file size exceeds the 300k limit.

Q: What if I don't know how to upload photos or have photo editing software?

A: If you are having difficulty uploading pictures or do not have electronic versions of them (in .jpg or .gif formats), you can email them to support @ real-estate-quest.com as attachments or mail them to Real Estate Quest, PO BOX 19902, Raleigh, NC 27613. We will scan and add them to your listing at the rate of $1.00 US per photo.

Q: What formats are allowed for photos?

A: Your photos must be in either .jpg or .gif format to properly load to your ad. If you are receiving the message ERROR: exec( )error:, then your photos are not in the correct format.

Q: What is the difference between .bmp, .jpg, and .gif photo formats?

A: A photo stored in bitmap format (.bmp) is not as internet efficient as a photo stored in .jpg or .gif format. For example, a 600k bitmap photo is only approx. 60k in .jpg format. If you have photo editing software that can convert a .bmp photo to a .jpg photo, then you will get the best photo type.




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